Questions, answered.

Everything you need to know about the free audit — what it covers, how it works, and what happens next.

The Audit
What does the free audit actually include?+
We review your website speed and mobile experience, your Google Business Profile, your local SEO rankings, your social media presence, how leads get followed up with, and — if you're running any — your paid ad performance. You get a plain-English breakdown of what's working and what isn't.
Is the audit really free? What's the catch?+
It's free. No catch. You'll receive your audit whether you hire us or not. If it makes sense to work together afterward, we'll say so and send a proposal. If it doesn't, you still keep the audit.
How long does the audit take?+
Results typically come back within 48 hours of your strategy call. Some audits take a bit longer if a business has multiple locations or several ad accounts to review.
Why is the audit limited to 5 per month?+
Every audit is done by hand, not automated — we actually look at your website, your Google listing, your socials, and your ads. Capping it at 5 per month is what lets each one get real attention instead of a rushed template report.
What if I only need one thing fixed, not everything?+
That's common, and it's fine. The audit still covers all six areas so you know the full picture, but the proposal only covers what actually needs fixing — we don't upsell you on things that are already working.
The Process
What happens after I click the button?+
Clicking the button takes you straight to our calendar to pick a time for your free strategy call — no form to fill out first. Once you book, you'll get a short onboarding form so we know what to look at before we talk. On the call itself, we walk through the audit and, if it's a fit, what a proposal would look like.
What's the onboarding form for?+
A short set of questions about your business — services, service area, current website and social accounts, and what you're hoping to improve. It's sent automatically right after you book your strategy call, and takes a few minutes to fill out.
Do I have to get on a call?+
Yes — the strategy call is how we walk you through the audit findings in plain English and answer questions specific to your business. It's typically 20-30 minutes, and it's the same free, no-pressure conversation for everyone.
Am I obligated to hire BeaconWeb after the audit?+
No. There's no obligation at any point. The strategy call is not a sales pitch in disguise — it's a walkthrough of what we found. Pricing and next steps only come up if you want them to.
Working Together
Where does pricing get discussed?+
Pricing is customized after your free audit — on the strategy call, once we actually know what your business needs. We don't publish flat packages on the website, because your business isn't a flat package.
What services does BeaconWeb actually offer?+
The complete online growth system: website, SEO and content, social media ads, Google and Meta paid ads, CRM setup, lead capture, follow-up automation, and video and photo creative. See the full services list. Which pieces you need comes out of the audit, not a fixed package.
Do you just build things, or manage them too?+
Both. Most engagements include ongoing monthly management — not just a one-time build. A website nobody updates and ads nobody's watching both quietly stop working, so we keep an eye on what we build for you.
Do you only work with businesses in the Coachella Valley?+
The Coachella Valley — Indio, La Quinta, Palm Desert, Palm Springs, Cathedral City, Rancho Mirage, Coachella — is our home base and where most of our clients are, but the audit process works for any local service business. If you're outside the Valley, mention it on the call and we'll let you know if it's a fit.
Is there a contract, and can I leave if it's not working?+
Terms are covered in the proposal, which is specific to what we agree to build or manage for you. That's a conversation for the strategy call, not something we lock in before we've even talked.

Ready to find out what's holding you back?

The free audit answers most questions better than any FAQ page can — because it's about your business specifically.